Exchange Policy for Online and In Store Purchases

We offer a 30 day exchange policy if you change your mind or make an incorrect choice for items purchased.  

Returning these items will be at your cost, and you may choose an exchange or a credit note for the items. 

The conditions of this return are as follows:

(i) Item purchased was not a Sale Item

(ii) The item must be unused and in as new condition and saleable

(iii) The items must be in the original, undamaged packaging

(iv) Be able to provide us with a copy of the receipt or tax invoice for the original purchase

Please either visit us in store, call us or send us an email hello@edmondsandgreer.com.au to arrange an Exchange.

Refund Policy for Online and In Store Purchases

Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision.

Sale Items Policy for Online and In Store Purchases  

All Sale purchases are final, please choose carefully as we don't not offer Exchanges or Refunds for Sale items.

Damaged Goods Policy for Online and In Store Purchases 

By Law you are entitled to a refund, repair or exchange on any items that are:

(i) faulty

(ii) unfit for intended use

(iii) different from the description or specification presented

To obtain a refund or exchange you must provide a proof of purchase.

Within 3 Business days please either visit us in store, call us or send us an email hello@edmondsandgreer.com.au to discuss.